Sage Announces End Of EBizCharge Partnership

Some Sage partners report receiving a notice from Sage that alerts them that Sage is ending their partnership with Century Business Solutions, which provides payment processing as EBizCharge.

The notification doesn’t go into reasons for the change nor say if integrations from eBizCharge would discontinue working at any point.

It’s possible the partnership issue arose due to a fee-sharing disagreement.

The notice indicated these changes impact Sage 100 and 300. This likely also impacts Sage Intacct, which has a defined API.

In April 2022, Century Business Solutions announced they had passed the 200,000 customer mark.

As of April 10, 2023, the EBizCharge website lists integrations with the following accounting systems:

  • QuickBooks Online
  • QuickBooks Desktop
  • Acumatica
  • Netsuite
  • Odoo ERP
  • Microsoft Dynamics GP
  • Microsoft Dynamics SL
  • Microsoft Dynamics AX
  • Microsoft Dynamics NAV
  • Microsoft Dynamics F&O
  • Microsoft Dynamics BC
  • SAP Business One
  • SAP Business One HANA
  • SAP Business One Cloud
  • Oracle EBS Financials
  • Macola
  • Epicor 9
  • Epicor 10
  • Epicure Kinetic
  • Sage 50
  • Sage 100
  • Sage 500
  • Sage BusinessWorks
  • Sage Intacct
  • Zoho Books
  • Zoho Inventory
  • Zoho Invoice
  • Turf Logistics
  • OmegaCube
  • Kechie ERP

On April 11, 2023, Paya sent an email confirming this news and suggesting that users contact Paya for payment processing.

Century Business / EBizCharge sent an email dated April 11, 2023, to select consultants titled “EBizCharge statement on Sage email,” which in part explains:

Sage did not terminate any agreement for Sage 100 (although it sent a termination letter purporting to do so) because there hasn’t been any agreement with Sage for Sage 100 since 2014.

Sage was attempting to enter into a new agreement with EBizCharge for Sage 100.  EBizCharge declined this offer because instead of offering an annual license fee model, Sage was offering a model tied to each merchant’s payment processing volume.  This is not a pricing structure EBizCharge could agree to because it would require a substantial increase in charges to our merchants which is not something we are comfortable participating in and is not the way we do business. 

You can continue using our payment integration to Sage 100 without interruption, just as our merchants have done since our relationship with Sage for Sage 100 ended in 2014. 

It’s unclear precisely what type of agreement is being discussed.

Sage offers differing agreements ranging from providing source code to approved developers, so enhancements to Sage program code can be made.

Another program allows software developers to market their solution through Sage, frequently referred to as either being “on the price list” or an Endorsed Solution. This type of marketing agreement is generally fee-based, with Sage taking a percentage of each sale for their part in marketing the add-on solution.